Privacy Policy

INTRODUCTION

This document sets out the privacy policy of Sparky Steve Electrics (ABN 66 014 714 743) (referred to
in this privacy policy as we, us, or our).

We take our privacy obligations seriously and we have created this privacy policy to explain how we store, maintain,
use, and disclose personal information.

By providing personal information to us, you consent to our storage, maintenance, use and disclosing of personal
information in accordance with this privacy policy.

We may change this privacy policy from time to time by posting an updated copy on our website and we encourage you to
check our website regularly to ensure that you are aware of our most current privacy policy.

TYPES OF PERSONAL INFORMATION WE COLLECT

The personal information we collect may include the following:

• name;
• mailing or street address;
• email address;
• telephone number and other contact details;
• date of birth and age;
• credit card or other payment information;
• information about your business or personal circumstances;
• information in connection with client surveys, questionnaires, and promotions.
• your device identity and type, I.P. address, geo-location information, page view statistics, advertising data and
  standard web log information;
• social media information;
• information about third parties; and
• any other information provided by you to us via our website or our online presence, or otherwise required by us or
  provided by you.

HOW WE COLLECT PERSONAL INFORMATION

We may collect personal information either directly from you, or from third parties, including where you:

USE OF YOUR PERSONAL INFORMATION

We collect and use personal information for the following purposes:

• to provide services, goods, or information to you.
• for record keeping and administrative purposes;
• to provide information about you to our officers, employees, contractors, consultants, agents or other third
  parties for the purpose of providing goods or services to you;
• to improve and optimise our service offering and customer experience;
• to comply with our legal obligations, resolve disputes or enforce our agreements with third parties;
• to send you marketing and promotional messages and other information that may be of interest to you and for the
  purpose of direct marketing (in accordance with the Spam Act). In this regard, we may use email, SMS, social media,
  or mail to send you direct marketing communications. You can opt out of receiving marketing materials from us by
  using the opt-out facility provided (e.g. an unsubscribe link);
• to send you administrative messages, reminders, notices, updates, security alerts, and other information requested
  by you; and
• to consider an application of employment from you.
  We may disclose your personal information to cloud-providers, contractors and other third parties located inside or
  outside of Australia. If we do so, we will take reasonable steps to ensure that any overseas recipient deals with
  such personal information in a manner consistent with how we deal with it.

SECURITY

We take reasonable steps to ensure your personal information is secure and protected from misuse or unauthorised access.
Our information technology systems are password protected, and we use a range of administrative and technical measures
to protect these systems. However, we cannot guarantee the security of your personal information.

LINKS

Our website may contain links to other websites. Those links are provided for convenience and may not remain current or
be maintained. We are not responsible for the privacy practices of those linked websites and we suggest you review the
privacy policies of those websites before using them.

REQUESTING ACCESS OR CORRECTING YOUR PERSONAL INFORMATION

If you wish to request access to the personal information, we hold about you, please contact us using the contact
details set out below including your name and contact details. We may need to verify your identity before providing you
with your personal information. In some cases, we may be unable to provide you with access to all your personal
information and where this occurs, we will explain why. We will deal with all requests for access to personal
information within a reasonable timeframe.
If you think that any personal information, we hold about you is inaccurate, please contact us using the contact details
set out below and we will take reasonable steps to ensure that it is corrected.

COMPLAINTS

If you wish to complain about how we handle your personal information held by us, please contact us using the details
set out below including your name and contact details. We will investigate your complaint promptly and respond to you
within a reasonable timeframe.

CONTACT US

For further information about our privacy policy or practices, or to access or correct your personal information, or
make a complaint, please contact us using the details set out below:
Name: Steve Hodgson
Email: admin@sparkysteve.com.au